
Terms and Conditions for
Roo's Champs Birthday Parties
Roo’s Champs Pty Ltd
ABN: 55686074911
Effective Date: 8 April 2025
Roo’s Champs Pty Ltd (“we”, “us”, “our”) is committed to providing the Host Family making the booking ("you") with a wonderful birthday party full of fun, great memories and ease. The Terms and Conditions for Roo's Champs Birthday Parties are shown below, helping provide clarity about party details.
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1. Booking and Payment
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After you complete the Party Booking Form, we will confirm availability of the venue on your preferred and alternative dates.
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A non-refundable deposit of 50% is then required to secure your booking.
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The balance is due 7 days before the party.
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Payments are processed via Stripe payment link sent to you via email / text or via manual bank transfer.
2. Cancellation and Refunds
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Deposits are non-refundable.
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If you cancel more than 7 before the event, the balance (excluding deposit) will be refunded.
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If cancellation occurs within 7 days, no refund will be issued. We will reschedule subject to availability and with an additional payment for the sports venue hire fees.
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Roo’s Champs reserves the right to cancel in exceptional circumstances, in which case a full refund will be offered.
3. Party Structure
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Standard party length is 120 minutes, and run by 2 Roo's Champs Coaches:
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15 minutes free play using Roo's Champs sports equipment
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50 minutes Roo's Champs sports-based, age-appropriate activities, based on your chosen theme
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10 minutes visit from Roo
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30 minutes for food at the party table
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15 minutes for farewells
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Roo's Champs parties are suitable for children between 1-6 years old.
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Up to 20 children may attend. Additional children may be accommodated at $30 pp (must be arranged in advance).
4. Guardian Responsibilities
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Guardians (e.g. parents, grandparents, carers) must remain present and are responsible for supervising children throughout the party.
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Guardians must inform Roo’s Champs in advance of any medical conditions, allergies, or additional needs of attending children.
5. Safety and Liability
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Roo’s Champs takes all reasonable steps to ensure safety, but participation in physical activity involves some risk.
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Guardians accept responsibility for their children’s participation and must complete the Roo's Champs waiver before participating.
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Roo’s Champs is not liable for personal property brought to the event.
6. Venue and Equipment
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Roo's Champs is responsible for providing sufficient safe space for activities at the sports hall venue you select at booking.
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Roo’s Champs provides all sports equipment.
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Set-up and pack-down times is included in the party booking.
7. Photography and Media
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Roo’s Champs may take photos/videos for promotional purposes with your prior written consent, at time of your booking.
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You may remove your consent at any time by notifying us at the contact details shown below.
8. Self-catering and decorations
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You may bring decorations, food and drinks. Please check with us to confirm whether your chosen venue is licensed for alcohol.
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You may use the self-catering facilities at the venue and are responsible for clean-up afterwards.
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You will have 30 minutes before and 30 minutes after the party to complete set-up and pack-down of your decorations, food and drinks.
9. Catering
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If you choose to include catering through Roo’s Champs’ approved provider, the catering will be supplied by a third-party provider.
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Roo’s Champs will facilitate the booking and payment on your behalf, but the catering agreement remains between you and the catering provider.
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Roo’s Champs accepts no liability for food preparation, quality, or allergies.
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It is the responsibility of the parent/guardian to inform Roo’s Champs (at least 7 days before the party) of any food allergies or dietary requirements. Roo’s Champs will pass this information to the catering provider, but cannot guarantee that all requests will be accommodated.
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Roo’s Champs does not accept responsibility for any allergic reactions, food-related illness, or issues arising from catering services.
10. Agreement
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By booking a party with Roo’s Champs, you agree to these Terms & Conditions.​
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If you have any questions about these Terms and Conditions, please contact:
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Roo’s Champs Pty Ltd
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Email: support@rooschamps.com
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Phone or Whatsapp: 0434 577 222
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Website: www.rooschamps.com
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We may update the Terms and Conditions for Roo's Champs Birthday Parties from time to time. Any changes will be posted on our website with the updated effective date.
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